NEWSLETTER BLOG POST
Strengthening Partnerships: Long-Term Agreement with Saudi Aramco
CIRCOR, in collaboration with channel partner YBA Kanoo, has successfully secured a long term spare parts agreement with Saudi Aramco. Covering critical spare parts for Allweiler, IMO and Houttuin pump brands, this milestone reflects our expertise and commitment to customer satisfaction. Saudi Aramco is one of the largest end user aftermarket accounts for CIRCOR pump brands with installations dating back over 50 years.
| Overcoming unique challenges Many of the pumps covered by this agreement were installed in the 1970s and 1980s, making it difficult to identify the correct part and serial numbers. Some of the pumps had been classified as obsolete, which required considerable effort to obtain accurate data. CIRCOR Middle East Area Sales Manager Mohammad Saad led the initiative, working internally to reference installation records and data collected over the last 8-10 years. Supported by our Technical Sales team and CIRCOR local Field Service Technician Mohammad Noor, over 1,500 line items for IMO, Allweiler and Houttuin spare parts were accurately quoted using the best available reference materials along with conducting site surveys with YBA Kanoo. |
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From left: Ramesh Shetty (Country Manager, Kanoo OG), Manoj Tripathy (CEO, Kanoo OG), Mohammad Saad (Area Sales Manager, CIRCOR), Mohammad Owais (Busness Unit Head RE, Kanoo OG) |
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From left: Mohammad Saad (Area Sales Manager, CIRCOR),
Mohammad Owais (Busness Unit Head RE, Kanoo OG) |
A partnership built for the future The agreement eliminates the traditional RFQ-Quote process, enabling seamless operations and better inventory planning. Saudi Aramco now benefits from streamlined spare parts availability with the flexibility to request stock items from YBA Kanoo's warehouse, reducing downtime and increasing efficiency. This partnership not only strengthens our relationship with Saudi Aramco, but also highlights YBA Kanoo's important role as a channel partner. Together, we are demonstrating the power of collaboration to solve complex challenges and deliver exceptional value. By leveraging the expertise and resources of both organizations, we have strengthened our position as a trusted partner to key customers. |
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